MN
MSIYA N

1 reviews | Active since Feb 2021

01 Feb 2021, 13:19

Toyota Avanza CA 936 252 ****** on 28/01/2021

Good day Hellopeter My name is Msiya Ndumiso I'm staying on this address 22 tinkers place in summer greens and my contact *** ***.

I'm very disappointed with Tracker connect after after I join the company for 6years or more protecting my car, I dont have a car because of them. On the 28/01/21 I woke up to prepare for taking my wife to take her to work, when I look outside no more car in front of my house the car is no more to be found. I reported this matter to them and ask them how can my car can be ****** without the key? And how can they cannot notice when they remove the unit and they did not inform me when my car driven on a risk area. and why the didn't call me when all of those incidents happen? They used to call me when something happened in my car and even if I drove on the risk areas with out knowing. they continuing debiting my money for they useless tracker. I need them to bring back my car CA 936 252.

0
Replies (3)
Tracker Connect
Tracker Connect's reply02 Feb 2021, 07:57
Official
Good Day Msiya N,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
MN
MSIYA N's update02 Feb 2021, 09:35
Reviewer Update
Please act as soon as possible my insurance need a report and logbook from you Tracker. The reason we install your device is to protect our cars as you promise of your services, now you keep on debiting but you don’t deliver.
Tracker Connect
Tracker Connect's reply04 Feb 2021, 15:18
Official
Good Day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Regards,

Tracker Connect