nL
nico L

1 reviews | Active since Nov 2013

06 May 2017, 07:20

Today i paid the devil

<p>after five years tracker informed me that my unit is not functioning. so i stoped paying for it. obviuosly. they didnt stop the account and it eventually grew to r666. they then got laywers to phone you non stop. when i asked to test the unit they told me its not possible. anyway ive paid them today r667 for their faulty unit and for the months they could not deliver critcal safety to my family. shame on you tracker. after the three year contract it is suppose to go on a month to month basis.</p>

0
Replies (4)
Tracker Connect
Tracker Connect's reply06 May 2017, 08:11
Official

Good day Nico,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Kind regards,

Brian Khumalo

Tracker Customer Care

Best regards,

Tracker Connect
Tracker Connect's reply08 May 2017, 07:59
Official

Good day Nico,

Please note we have been trying to contact you to no avail.

We have sent you two emails and hope that you will find everything in order.

Kind regards,

Brian Khumalo

Customer Care Team

Best regards,

nL
nico L's update08 May 2017, 08:49
Reviewer Update

1: Blake & Associates promised me that when i pay the money due tracker will never contact me again. so stop contacting me.

2: tracker and blake didnt listen to me when i was crying and trying to explain my self. you just said pay the money.

3: my 10 year old boy removed the unit in just three and a half minutes. i made a video of it. the unit and the video will be delivered at your randfontein oficce asap.

Tracker Connect
Tracker Connect's reply08 May 2017, 08:57
Official

Hi Nico,

Please note as per your instruction, contact will not be made.

We will await your directive upon arrival at our offices.

Kind regards,

Brian Khumalo

Customer Care Team

Best regards,