DF
Daniel F

1 reviews | Active since Feb 2017

26 Jul 2018, 09:01

Time to Cancel THIS!

Everyting was not explained to me at the begining of the sale! I phoned today to hear where my car is and the said the cant tell me cuase my device is not the correct one. The customer centre agents is not very helpfull and arrogant. If this is the case speaking like this to a customer i want to really cancel my contract immediatly! I will not pay a single sent for ending the contract. For what i pay you for is not what you giving me. They said today aswell that i was send a mail on the 17 May 2017 wich i never even seen one email from tracker itself not even with statements!

0
Replies (2)
Tracker Connect
Tracker Connect's reply26 Jul 2018, 09:31
Official

Good day Fouche Danie,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Kind regards,

Customer Care Team

Best regards,

Tracker Connect
Tracker Connect's reply26 Jul 2018, 10:02
Official

Good day Fouche Danie,

We confirm that we have made contact with you and assisted you according.

Kind Regards

Tracker Connect Customer Care Team

Best regards,