Thumbs down for Tracker

I've been a loyal member of Tracker for many years - a requirement of my insurance company. My subscription for two vehicles is about R360 per month. I live in KwaZulu-Natal in a small safe village. I have contacted Tracker on more than one occasion to see if I could reduce my premiums. No help whatsoever - 'it's inflation related so basically suck it up' . At no time did they offer me a new contract at a lower rate. My insurance company has now helped me out with this issue and I have been able to cancel my Tracker contract. Suddenly they were prepared to offer me three months free subscription and a reduction of over R160 per month. Way too little way too late. Oh and another thing... they won't cancel it with immediate effect because apparently I'm on a Tracker imposed month by month contract. I'm so pleased to be out of this one sided self-serving relationship.