KT
Kgosi T
1 reviews | Active since Sept 2014
03 Sept 2026, 05:32
Thuli Mlangeni Amazing Service
After calling multiple times to get assistance on my account which had been double-charging for almost a year, i finally got my query resolved. Thulile Kele Mlangeni was not only patient and knowledgeable but also was brilliant at keeping me updated on the progress of my resolution. She definitely saved my relationship with Tracker. Thank you Thuli!!!!!!
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Tracker Connect's replyOfficial
03 Sept 2026, 05:42Good day Kgosi,
Thank you for sharing your experience.
We sincerely apologize for the frustration and inconvenience caused by the double billing and the numerous attempts you had to make to get assistance. Your concerns are important to us, and we understand the impact this had on your experience. We're delighted to hear that Thulile Kele Mlangeni provided the support, patience, and consistent communication needed to see your query through to resolution. Thank you for recognizing her outstanding service. We truly care about our customers and remain committed to resolving issues promptly and restoring the confidence you've placed in Tracker.
Regards, ^VM
Thank you for sharing your experience.
We sincerely apologize for the frustration and inconvenience caused by the double billing and the numerous attempts you had to make to get assistance. Your concerns are important to us, and we understand the impact this had on your experience. We're delighted to hear that Thulile Kele Mlangeni provided the support, patience, and consistent communication needed to see your query through to resolution. Thank you for recognizing her outstanding service. We truly care about our customers and remain committed to resolving issues promptly and restoring the confidence you've placed in Tracker.
Regards, ^VM
Tracker Connect's reply03 Sept 2026, 05:42
Official
Good day Kgosi,
Thank you for sharing your experience.
We sincerely apologize for the frustration and inconvenience caused by the double billing and the numerous attempts you had to make to get assistance. Your concerns are important to us, and we understand the impact this had on your experience. We're delighted to hear that Thulile Kele Mlangeni provided the support, patience, and consistent communication needed to see your query through to resolution. Thank you for recognizing her outstanding service. We truly care about our customers and remain committed to resolving issues promptly and restoring the confidence you've placed in Tracker.
Regards, ^VM
Thank you for sharing your experience.
We sincerely apologize for the frustration and inconvenience caused by the double billing and the numerous attempts you had to make to get assistance. Your concerns are important to us, and we understand the impact this had on your experience. We're delighted to hear that Thulile Kele Mlangeni provided the support, patience, and consistent communication needed to see your query through to resolution. Thank you for recognizing her outstanding service. We truly care about our customers and remain committed to resolving issues promptly and restoring the confidence you've placed in Tracker.
Regards, ^VM