PL
Phadimane L

1 reviews | Active since Sept 2024

12 Sept 2024, 09:03

Think Twice Before Joing Them. Unreliable and Unprofessional

I did a transfer from old vehilcle to my new vehicle. I had book 3 times for the installation. On Tuesday I booked for Thursday morning, because I was collecting the new car Wednesday afternoon. On their side they decided to book me on that same tuesday. I called wednesday morning to correct this. They told me they booked me for Thursday morning. When I called this morning they told me I not booked. Bare in mind I booked Thursday morning because I have things to do. I don't am renewing my contract as soon as it ends. you guys are unreliable. Now I can't drive my car because it doesn't have a tracker. The consultants they so rude and they don't care.

0
Replies (2)
Tracker Connect
Tracker Connect's reply12 Sept 2024, 09:44
Official
 Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
 
Tracker Connect
Tracker Connect's reply17 Sept 2024, 09:26
Official
Good day Phadimane, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect