<p>I had a tracker in my car 5 years which was installed at the vehicle dealership. 18months laternthe car was written off in an accident and burnt to the ground. The tracker unit was destroyed. all parties including Tracker where notified that this is the case and my contract was settled. About 6 months ago i get a call from a collectiom agency claiming i owe tracker R300 and something rand. after long discussion i was told by tracker that is is the shortfall on my contract that just needs to be settled and that wou'd be the end of it. I set up amdebit order for the last of the money i owe them and they did the debit order. now Every month since then those very very stupid people have been debiting my account R152,65 installment for a device that does not evem flipping exist. last month i spoke to a very rude wo,an who insisted i did not inform tracket my unit was destroyed and that my contract is closed and that is why they debitted my account i got very upset and she then siad that she would proceed to do what i did 5 years ago and stop my account or whatever. This morning i have a notification from the bank that tracker has again taken money out my account. i am now going to take this matter further. its rediculous and i want to be conpensated for this and my money returned. all of it.</p>
Good day Steven ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,
Good day Steven ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,
Hi Steven,
Thanks for taking my call.
Please note I have sent you the email as indicated on the call today.
Kind regards,
Brian Khumalo
Customer Care Team
Best regards,
Hi Steven,
Thanks for taking my call.
Please note I have sent you the email as indicated on the call today.
Kind regards,
Brian Khumalo
Customer Care Team
Best regards,
Good day Steven,
Thank you for taking time to discuss your account with me today.
This is to confirm that I have sent you the requested mail.
Kind regards,
Brian Khumalo
Customer Care Team
Best regards,
Good day Steven,
Thank you for taking time to discuss your account with me today.
This is to confirm that I have sent you the requested mail.
Kind regards,
Brian Khumalo
Customer Care Team
Best regards,
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