NVDW
Natalie Van Der Walt

1 reviews | Active since Mar 2012

24 Apr 2025, 15:10

They are not cancelling after emails and phone calls!!!!!!!!!

They do not want to cancel our contract after days of fighting with them and about 1000 emails. Is there anyone there whom can read a ****** email?

We phoned about 8 times. Finally got our confirmation that the cover has been cancelled, we had to eft next month's payment in advanced ans you have to give a months notice.

We did all of that and now we are getting emails and sms's that says they can't reach us and the cover will go on indefinitely.

You are ****** vultures.

We already paid you and we have written emails saying our cover was cancelled for end of may 2025.

Can someone please that is in management give us an email to confirm? We are not answering our phones anymore as it doesn't help. You confirm it is cancelled then just go on with you sms and email saying its not and that you are going to debit.

What is it now?

Fix this ****** mess and cancel this cover forever

0
Replies (2)
Tracker Connect
Tracker Connect's reply24 Apr 2025, 15:27
Official
Good day Natalie Van Der Walt, 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect
Tracker Connect's reply24 Apr 2025, 15:49
Official
 Good day Natalie Van Der Walt,  We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect