AT
Antonio T
1 reviews | Active since Jan 2020
17 Jan 2020, 07:06
The worst customer service by far!
I downgraded from tracker Protect to tracker recover since October 2019, ultimately reducing my monthly premium. However, my account is still debited with my old premium (tracker protect). I have called and complained countess of times, and was told the issue will be fixed, but nothing has been done yet. I really regret the day i signed up for tracker, they have the worst customer service by far!
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Tracker Connect's replyOfficial
17 Jan 2020, 09:10We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply17 Jan 2020, 09:10
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
20 Jan 2020, 15:09Good Day Antonio,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply20 Jan 2020, 15:09
Official
Good Day Antonio,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect