The contract was canceled with Tracker, but they are still debiting our account, after several emails have been sent recently in relation to the cancelation of the contract

Item: Tracker Connect
Rating: 1
Author: Bridget M

The contract was canceled with Tracker, but they are still debiting our account, after several emails have been sent recently in relation to the cancelation of the contract. The debiting of our account is actually *****. It's their responsibility to make sure of the canceled contract and stop the debiting of our account

Helpful (0)

Replies (2)

Tracker Connect's replyOfficial

24 Jul 2024, 07:42

Good day Bridget,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect's reply24 Jul 2024, 07:42

Official

Tracker Connect's replyOfficial

24 Jul 2024, 08:17

Good day ,

We confirm having contacted you and explained the resolution process of your query.

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect

Tracker Connect's reply24 Jul 2024, 08:17