1 reviews | Active since Jul 2016

04 Jan 2020, 18:21

Thanks for overcharging

After wasting tons of my airtime to get a replacement device fitted, you want to over charge me when a lower amount was quoted on the phone. Now you want to take your own sweet time to retrieve the recording and then hopefully pay me back. Pathetic service

0
Replies (2)
Tracker Connect
Tracker Connect's reply06 Jan 2020, 07:55
Official
Good Day Lauren,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply07 Jan 2020, 09:43
Official
Good Day Lauren,
       We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.  
We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect

Best regards,