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andre N

1 reviews | Active since Jun 2009

27 Oct 2020, 11:23

THANK YOU TRACKER FOR THE POOREST SERVICE

My daughter's Toyoya Etios was ****** one day before her wedding on 16th October 2020. Due to Covid, I could not afford the payments and my account was suspended in June 2020. I reported the ****** vehicle to them and was informed that they cannot assist me. I phoned again on 27 October 2020 and spoke to Elvin, Vuyani and a director Chrystal. I was then informed that I can reactivate that unit should I wish to. Why was I not given that info when I reported the vehicle ******. As I borrowed money for the wedding, I had funds available to pay the activation. That car is now lost forever. THANK YOU TRACKER

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Replies (2)
Tracker Connect
Tracker Connect's reply27 Oct 2020, 14:23
Official
Good day Andre,  
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
 It is our intent to help you reach a prompt resolution of this matter. 
 
 We will revert to you shortly. 

Tracker Connect   
Tracker Connect
Tracker Connect's reply27 Oct 2020, 14:30
Official
  Good day Andre, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 
 
 Tracker Connect