Thank you

<p>To whom this may concern</p> <p> </p> <p>I have been with tracker for 4 whole years, never missed a payment and actually drove comfortably knowing I was well taken care off</p> <p>Sadly that’s all I was a debit order! Wow I spoke to an amazing consultant Carl as usual I was reassured, I informed him I sold my vehicle and would take ownership a new one and needed a tracking device installed</p> <p>He explained to me the different options of securing my new vehicle, AWESOME I thought</p> <p> </p> <p>I called again since I was still getting notification of the old vehicle and the amount debited was not what he said</p> <p>Spoke to Ntombi boy was she “NICE” saying I should know that I should give 30 day notice for cancellation</p> <p>I said sad how Carl explained the options for the new contract(MONEY/PAYMENT) but felt no need to go through the cancellation process with me</p> <p>I asked for assistance with options, but honey wasn’t about helping me with the cancellation mess</p> <p> </p> <p>I Requested to speak to a supervisor or manager Shawn was who I was referred to, he said nothing was captured from what he can see but would get someone to call be back to capture my details.</p> <p>A week later I am still waiting. He said they would investigate through listening to the recording lol a week later I am still waiting</p> <p>I am pleased to officially terminate my contract with Tracker what a relief might I add, funny how I got the fee increase mail but still waiting for what actually matters(Priorities)</p> <p>I am moving to greener pastures and trust I will not be quiet about the AWESOME service from my beloved, really thank you.</p> <p> </p>