CB
Carli B

1 reviews | Active since Oct 2020

04 Mar 2025, 11:26

Terrific service

Absolutely disappointing service from tracker since 18/02/2025. After two follow up calls to get my debit order sorted and my Debi check sorted, I have still no success with this company. I spoke to Nkalipho who promised me on Friday 28/02/2025 that she will follow up regarding my query and promised to send me an email on Monday regarding communication, and to date no information has been received. The service is shocking, I do not want to think what will happen when I have an emergency.

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Replies (2)
Tracker Connect
Tracker Connect's reply04 Mar 2025, 11:31
Official
 Good day  Carli Brits,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply04 Mar 2025, 14:52
Official
Good day ,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect