Terrific lack of communication and service

Item: Tracker Connect
Rating: 1
Author: Gideon B

Worst possible service ever received. They can not even afford to call you back, when they drop your call.

Helpful (0)

Replies (4)

Tracker Connect's replyOfficial

30 Jul 2021, 14:22

Good Day Gideon,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect's reply30 Jul 2021, 14:22

Official

Good Day Gideon,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Gideon B's updateReviewer Update

30 Jul 2021, 14:33

Eight calls further, very poor reception from agents, working from home. NO SOLLUTION SO FAR!!

Gideon B's update30 Jul 2021, 14:33

Reviewer Update

Eight calls further, very poor reception from agents, working from home. NO SOLLUTION SO FAR!!

Gideon B's updateReviewer Update

30 Jul 2021, 15:31

Still estremely useless!! No service or assistance, why does this company exist. Kameel at Tracker.

Gideon B's update30 Jul 2021, 15:31

Reviewer Update

Still estremely useless!! No service or assistance, why does this company exist. Kameel at Tracker.

Gideon B's updateReviewer Update

30 Jul 2021, 21:10

12 calls further.... I suppose Kameel went home.. After all it is Friday and we need a private life that is more important than a customer. Even if they pay our salary...

Gideon B's update30 Jul 2021, 21:10

Reviewer Update

12 calls further.... I suppose Kameel went home.. After all it is Friday and we need a private life that is more important than a customer. Even if they pay our salary...