CG
Charmaine G
1 reviews | Active since Dec 2010
10 Apr 2023, 16:28
Terrible Tracker service
I logged a request on your website at the end of February regarding downgrading my plan. No answer. I then emailed *** on 17 March, still no answer. You are very good at debiting premiums and nothing else it seems. Can you advise how to go about downgrading my plan from Tracker Connect to Tracker Protect?
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
11 Apr 2023, 09:50Good Day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply11 Apr 2023, 09:50
Official
Good Day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
11 Apr 2023, 10:22Good Day Charmaine,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply11 Apr 2023, 10:22
Official
Good Day Charmaine,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
CG
Charmaine G's updateReviewer Update
11 Apr 2023, 10:43All sorted, thanks. It didn't have to end up on HelloPeter. If only I had received a response to the web query or even the email I sent in March.
CG
Charmaine G's update11 Apr 2023, 10:43
Reviewer Update
All sorted, thanks. It didn't have to end up on HelloPeter. If only I had received a response to the web query or even the email I sent in March.