LS
Lwakhe S

1 reviews | Active since Oct 2013

17 May 2017, 09:24

Terrible, Terrible Company!

<p>All I was asking for was for Tracker to remove the current unit of the car that I won't have today to a new car and continue with my contract but they want to charge over R1000......for what????? I wish people see Tracker for who it is, last time I wrote how ********* it was and they were quick to resolve the issue. What about now? Always wanting to milk the customer and put one in debt! TAKE THE SKYTRAX UNIT WHICH IS IN MY OLD CAR AND PUT IT IN THE NEW ONE. IS THAT SO DIFFICULT WITHOUT CHARGING EXHOBANT FEES?</p>

0
Replies (3)
Tracker Connect
Tracker Connect's reply17 May 2017, 11:46
Official

Good day Lwakhe,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect,

Mathebe Mopeli

Tracker Connect
Tracker Connect's reply17 May 2017, 12:22
Official

Good day Lwakhe,

We dialled your contact number with no success in reaching you.

An email has been sent t you, explaining the reasons for the fees applicable, regarding cancellations and unit transfers. These fees are adjusted according to your contract term.

We trust that the above is in order.

Tracker Connect,

Maroba Kekana

Tracker Connect
Tracker Connect's reply17 May 2017, 12:24
Official

Good day Lwakhe,

We dialled your contact number with no success in reaching you.

An email has been sent t you, explaining the reasons for the fees applicable, regarding cancellations and unit transfers. These fees are adjusted according to your contract term.

We trust that the above is in order.

Tracker Connect,

Maroba Kekana