TERRIBLE SERVICE!!!!!!!POLICY NUMBER ***

<p>ON THE 06/02/2017 I REQUESTED A TEST FOR THE TRACKING UNIT IN MY CAR AND ONLY RECEIVED FEEDBACK 08/02/2017(JUST WONDERING IF SOMETHING HAD HAPPEND BETWEEN 06 - 08/02/2017)..ON THE 08/02/2017 RECEIVED A RESPONSE SAYING DEVICE WAS TESTED AND THERE IS NO RESPONSE FROM THE UNIT(THIS WAS DONE VIA E-MAIL).</p> <p> </p> <p>I PHONED THE SERVICE CENTRE AND WAS ADVISED THAT A TECHNICIAN WILL BE DISPATCHED WITHIN 72HRS(AGAIN WONDERING IF SOMETHING SHOULD HAPPEN WITHIN THE SPECIFIED TIME).</p> <p>THE 72HRS PASSED AND STILL NOTHING NOT EVEN AN SMS. TODAY 15/02/2017 I PHONED TO FOLLOW UP ON THE MATTER AND WAS ADVISED THAT A TECHNICIAN WILL BE SENT(STILL WONDERING).</p> <p> </p> <p>OOOH, FINALLY A CALL COMES THROUGH (WHEN I WAS ABOUT TO SMILE THAT SOMEONE IS COMING TO FIX THE UNIT) TECHNICIAN ADVISES THAT HE WILL ONLY BE AVAILABLE NEXT WEEK WEDNESDAY(22/02/2017)....I MEAN, I DO NOT MISS A SINGLE PAYMENT EVERY MONTH AND IM TOLD TO WAIT FOR SOMEONE TO COME FIX THE DEVICE...IM REALLY REGRETTING USING TRACKER CONNECT.....AND IM STILL WONDERING IF SOMETHING HAPPENS TO THIS VEHICLE WHILE WE WAITING FOR A TECHICIAN.............</p> <p> </p> <p>THIS IS BAD, VERY BAD.</p>