Terrible service, No feedback

<p>My tracker devive stopped working and i called tracker to see why, they told me they would book me into a fitment centre and get back to me with the time and location of the fitment centre. No one got back to me, it has been a month and the same thing keeps happening until i was told to call a fitment centre directly, which i didn't understand because i pay tracker and not their fitment centres every month. Yesterday i was booked into Car sound & security and i was told to come after 09;30 am, when i arrived the man at the counter told me that the lady i spoke to is sick and in hospital there's nothing he can do and the other guy is not there.</p> <p> </p> <p>i had cleared my work schedule to attend to this and now i am being told my appointment was not officially booked and i called tracker spoke to a lady named Thandi who was unable to assist, she tried to transfer me to another department and they told her to email them before they could speak to me. i requested to speaker to someone in management who could answer the questions Thandi couldn't and they were not avaliable apparently they are all out of the office.</p> <p> </p> <p>This is appauling that for the month of january i have been chasing tracker to get them to fix my device and no one takes me seriously, when i ask if i can cancel my agreement with them as they have failed me over and over but still debiting my account for a faulty device. i am not given a solution or a way to cancel and find another more relaible tracking company.</p> <p> </p> <p>i would not reccomend tracker to anyone as your vehicle is at risk due to faulty devices. furthermore they do not own up to their faults or try and find soultions for their customers. </p>