AJ
Azra J
1 reviews | Active since Jan 2020
09 Aug 2020, 21:16
Terrible service
I am appalled. I installed tracker on my vehicle on Wednesday. The agent that done the installation assured me that I will receive an SMS with my username and password in a few minutes, so that I could activate my tracker app. The app is the main reason why I chose to do business with tracker as my vehicle is used for my business and its a necessity. Needless to say, hrs had passed.. No sms. Called service centre SEVERAL times and was promised each time that I will receive the SMS shortly after the call. It is now SUNDAY! STILL NO SMS... STILL NOT ABLE TO INSTALL THE APP. This is atrocious. My cell number is ***. Farren Johns
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Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
11 Aug 2020, 07:47Good Day Azra J
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply11 Aug 2020, 07:47
Official
Good Day Azra J
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
11 Aug 2020, 13:52Good day Azra,
We confirm having contacted you and was advised that you have been assisted. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Connect
We confirm having contacted you and was advised that you have been assisted. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Connect
Tracker Connect's reply11 Aug 2020, 13:52
Official
Good day Azra,
We confirm having contacted you and was advised that you have been assisted. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Connect
We confirm having contacted you and was advised that you have been assisted. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Connect