Terrible service as usual

Tracker Guard has been an absolute waste of money. Do not take this service with Tracker. I called to cancel the service as I have never been able to login to the app on my phone even after numerous attempts to reset the password. I called the cancel my entire tracker account including the tracker connect as the device fitted in my car needed to be checked every 3-6 months as they could not pick up the signal. I then requested a refund on the tracker guard due to me never being able to use the service. I have been making follow up calls to them for the last month requesting a refund. Now all of a sudden they want to know the date I called their call centre to get assistance with the password reset or the number I would have called from. I called in last year from a roaming line. They will not give me back my money. Tracker you are a bunch on snakes. Think wisely before allowing Tracker to tie you into a 36 month contract.