Terrible service and no sense of urgency

<p>My husband's car was almost ****** at a parking thank you to a vigilante security who managed to disturb them .</p> <p>My problem is when we were testing the unit that tracker gave us on the first of February this year just to be sure it was still working that's when we realised all that we were made to believe was not to be. Left the fob and drove the car almost 2 kilometers away and there was no message nor a call as it is supposed to be with the Alert package. We had to call the emergency line and the only help we got is that technicians will give us a call next day which we are still waiting for. The attitude we got is that if it is ****** let us know we will activate the unit . How sure are they on the unit that we are testing and they cannot respond to. </p> <p>With the bad reviews I saw on this site i am not surprised .</p>