TERRIBLE SERVICE !!!!!

<p>Where do I start on the terrible service received ,we have been with TRACKER ever since we have had tracking devices in our car s , well on Tuesday Morn I contacted them to say we had sold the one vehicle and purchased another and needed a device fitted before we collected the new vehicle , well 2 days of phoning and yip no tracking device in my new car and I am told I need to pay R700 for the cancellation of the contract ( no cancellation? ) I also never signed a contract have had devices since 2011 in the car concerned ( more than 36 months according to my calculation ) on querying the non signing of a contract I get told an SMS was sen to my husband last year telling him to read the t and c 's ! That's the contract ? Wonder what the ombudsman is going to have to say about that ? The service has been pathetic , I had to plead for statements I receive them intermittently, our telephone numbers were incorrect ? My change of address was not updated on th system ? Thus is an emergency company and the details aren't even loaded properly !!!!! Sio dissapointed !</p>