1 reviews | Active since Nov 2015
Terrible Service
<p>Never had a good experience with Tracker whenever I have needed to contact them.</p> <p>From the installation team being late twice and needing to reschedule to different amounts being quoted when wanting to move over to a new vehicle. </p> <p>I have always had to wait on hold for long periods of time unless to all departments except for the new sales department.Convenient. and often have my calls dropped when being transferred.</p> <p>This is the same with my personal and business vehciles.</p> <p>I have decided to bite the bullet and pay R1200 for cancellation so I can done with this company and also move over the companies vehciles as their contracts expire.</p> <p>Word of advice stay away from tracker there are plenty other tracking companies out there take your chnaces with on of them rather than the culture of bad service and misinformed employees you get at Tracker.</p> <p> </p> <p> </p>
Good day Danoo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Brian Khumalo
Tracker Connect
Good day Danoo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Brian Khumalo
Tracker Connect
Good day Mr Danoo,
We confirm to have contacted you and assisted you.
Kind regards
Brian Khumalo
Tracker Customer Care
Good day Mr Danoo,
We confirm to have contacted you and assisted you.
Kind regards
Brian Khumalo
Tracker Customer Care
Thank you, Shannon did contact me and we have come to a compromised deal.
I appreciate the quick response and the fact that you were willing to show me that my business means something to you. While it is disappointing it took Hello Peter for any meaningful action to take place, I will remain a Tracker Customer and give it a last chance to change my previous views on tracker. In turn to show my appreciation I will add a star for quick response and another for the solution that was reached to retain my business. Lets hope this a turn in our business relationship.
Thank you, Shannon did contact me and we have come to a compromised deal.
I appreciate the quick response and the fact that you were willing to show me that my business means something to you. While it is disappointing it took Hello Peter for any meaningful action to take place, I will remain a Tracker Customer and give it a last chance to change my previous views on tracker. In turn to show my appreciation I will add a star for quick response and another for the solution that was reached to retain my business. Lets hope this a turn in our business relationship.
Good day Mr. Danoo
We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience with Tracker was positive.
Kind regards,
Tracker Customer Care
Good day Mr. Danoo
We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience with Tracker was positive.
Kind regards,
Tracker Customer Care