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Mpho M
1 reviews | Active since Jan 2024
28 Apr 2026, 22:21
Terrible experience for months…
I cancelled my tracker last year (2025) and have still been debited months after. This has impacted my credit score too and I laid a formal complaint. No formal apology or breakdown of refund as requested, consultant just issued a refund. Such a terrible customer experience and oversight on their side, with no accountability.
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Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
29 Apr 2026, 07:37Good day Mpho M We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Best regards,
Tracker Connect's reply29 Apr 2026, 07:37
Official
Good day Mpho M We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Best regards,
Tracker Connect's replyOfficial
29 Apr 2026, 09:34 Good day Mpho M, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Best regards,
Tracker Connect's reply29 Apr 2026, 09:34
Official
Good day Mpho M, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Best regards,