LF
Leandra F
1 reviews | Active since Oct 2023
07 Oct 2023, 20:36
TERRIBLE CUSTOMER SERVICE FROM TRACKER
I have been trying to get ahold of them for more than a week now but there is absolutely no Communication from Tracker when it comes to needing their service. I need to cancel my subscription but when requesting a call back they simply don't respond or get back to you. When you phone the cancellation line they simply don't answer the phone. This is some of the worst Customer service I've encountered in quite a while!!! I can't even imagine what will happen if you have a Real emergency, are they then still not going to answer the phones and just ignore you? Along as they receive their monthly installment, they don't care about their clients!!!! PATHETIC!!!!
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Replies (2)
Tracker Connect's replyOfficial
09 Oct 2023, 07:57Good day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply09 Oct 2023, 07:57
Official
Good day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
09 Oct 2023, 08:10Good day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply09 Oct 2023, 08:10
Official
Good day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect