KM
Katleho M
1 reviews | Active since Jan 2019
20 Jul 2023, 08:59
Terrible Customer Service
Everytime there is a battery disconnected, or I drive into a dangerous zone; I will not receive a call to check if I am okay. They just check that the device is working and that's all that matters to them. Also debiting your account on a monthly without checking up on you.
Their consultants also do not care, I have an emergency travel tomorrow out of the country and I was blatantly told, "there is nothing to do to help you mam". Maybe its the manner in which it was said, but I will be cancelling my contract.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
20 Jul 2023, 10:22Good day Katleho,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
Tracker Connect
Tracker Connect's reply20 Jul 2023, 10:22
Official
Good day Katleho,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
Tracker Connect
Tracker Connect's replyOfficial
20 Jul 2023, 10:57Good day Katleho,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the booking has been made for the inspection to take place. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker connect
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the booking has been made for the inspection to take place. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker connect
Tracker Connect's reply20 Jul 2023, 10:57
Official
Good day Katleho,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the booking has been made for the inspection to take place. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker connect
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the booking has been made for the inspection to take place. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker connect