FB
Frans B
1 reviews | Active since Sept 2017
01 Aug 2024, 16:17
Terrible after service.
Wonderful product, but terrible service, very hard on selling their product but the after service and response from brokers and techs are absolutely terrible. Tracker units does not update the current location (a month ago) and some vehicles is no even showing om the app anymore. Why should they care, they get their monthly salary.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
02 Aug 2024, 07:41Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply02 Aug 2024, 07:41
Official
Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
02 Aug 2024, 15:55 Good day,
This is confirm that we have contacted you and we are assisting
Thank you Tracker Connect
This is confirm that we have contacted you and we are assisting
Thank you Tracker Connect
Tracker Connect's reply02 Aug 2024, 15:55
Official
Good day,
This is confirm that we have contacted you and we are assisting
Thank you Tracker Connect
This is confirm that we have contacted you and we are assisting
Thank you Tracker Connect
Tracker Connect's replyOfficial
09 Aug 2024, 15:57Good day,
This is to confirm that Tracker has contacted you and assisted.
We would like to apologize for the less than stellar service that you have received and would like to advise you that we endeavor to do better in the future.
Thank you
Tracker Connect
This is to confirm that Tracker has contacted you and assisted.
We would like to apologize for the less than stellar service that you have received and would like to advise you that we endeavor to do better in the future.
Thank you
Tracker Connect
Tracker Connect's reply09 Aug 2024, 15:57
Official
Good day,
This is to confirm that Tracker has contacted you and assisted.
We would like to apologize for the less than stellar service that you have received and would like to advise you that we endeavor to do better in the future.
Thank you
Tracker Connect
This is to confirm that Tracker has contacted you and assisted.
We would like to apologize for the less than stellar service that you have received and would like to advise you that we endeavor to do better in the future.
Thank you
Tracker Connect