KC
Kris C
1 reviews | Active since Nov 2019
02 Nov 2022, 09:27
TAKING MONEY FOR NOTHING
Cancelled my contract in August and still debit order is being deducted. Call Centre Agents no use and the tab for cancellations on their website doesn't work. They have an automatically generated email which refers to a letter for your perusal and there is no attachment. Hope they respond to calls from hijack victims quicker than they do to calls for queries regarding your account.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
02 Nov 2022, 15:28 Good Day Kris,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply02 Nov 2022, 15:28
Official
Good Day Kris,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
02 Nov 2022, 16:49Good day Mrs Crawford,
Tracker tried to get hold of you to no avail, please confirm the convenient time for us to call again.
Tracker Connect
Tracker tried to get hold of you to no avail, please confirm the convenient time for us to call again.
Tracker Connect
Tracker Connect's reply02 Nov 2022, 16:49
Official
Good day Mrs Crawford,
Tracker tried to get hold of you to no avail, please confirm the convenient time for us to call again.
Tracker Connect
Tracker tried to get hold of you to no avail, please confirm the convenient time for us to call again.
Tracker Connect
Tracker Connect's replyOfficial
04 Nov 2022, 10:30Good day Mrs Crawford,
We confirm having made contact and explained the process accordingly.
As per our phone conversation, please send required documents via email.
Tracker Connect
We confirm having made contact and explained the process accordingly.
As per our phone conversation, please send required documents via email.
Tracker Connect
Tracker Connect's reply04 Nov 2022, 10:30
Official
Good day Mrs Crawford,
We confirm having made contact and explained the process accordingly.
As per our phone conversation, please send required documents via email.
Tracker Connect
We confirm having made contact and explained the process accordingly.
As per our phone conversation, please send required documents via email.
Tracker Connect