AS
Anthony S
1 reviews | Active since Jan 2018
25 Jun 2018, 14:43
Tacking Unit is problematic. No tracking coverage.
I am not happy with service, I received messages that the tracking unit was not working and that someone will be sent out to service, someone came out on once between 20th and 21st of June 2018 but advised that they cannot fix the unit because I don't have "secured parking', what will happen or who will be liable for costs in the event where my car goes missing while tracker is not working. I am still well within the warranty period.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
25 Jun 2018, 15:01Good day Anthony,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
Best regards,
Tracker Connect's reply25 Jun 2018, 15:01
Official
Good day Anthony,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
Best regards,
Tracker Connect's replyOfficial
02 Jul 2018, 09:29Good day Anthony,
We confirm that we have made contact with you and a Tech has seen your vehicle. Thank you for allowing us to resolve this matter
Kind Regards
Tracker Connect Customer Care
Best regards,
Tracker Connect's reply02 Jul 2018, 09:29
Official
Good day Anthony,
We confirm that we have made contact with you and a Tech has seen your vehicle. Thank you for allowing us to resolve this matter
Kind Regards
Tracker Connect Customer Care
Best regards,
AS
Anthony S's updateReviewer Update
02 Jul 2018, 09:42I'm happy that my tracker is sorted, TX team I am at ease now
AS
Anthony S's update02 Jul 2018, 09:42
Reviewer Update
I'm happy that my tracker is sorted, TX team I am at ease now