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nedine E

1 reviews | Active since Nov 2018

12 Nov 2018, 11:56

Summons Sms

"Summons may be issued due to non-payment on your Tracker account and may be served by the Sheriff subsequent to the insurance of a notice in terms of S129 of the National Credit Act. Contact Brooks & Luyt Attorneys on ********** 031 for an arrangement and to avoid legal action. Ref: 362####" Nice, seeing as the contract I signed with the dealer states that they pay tracker for the first year and there after I can stop or continue paying R100 per month.... Your call agent has a horrible attitude! I called on Friday and you where of 0 services!! This is a very very serious accusation to be made against me. I have not received one statement nor did I receive one call from tracker. If my credit score is affected by this I will be sure to take this further.... way further... As I have 2 people that Tracker has pulled this same stunt with!

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Replies (3)
Tracker Connect
Tracker Connect's reply12 Nov 2018, 12:53
Official
Good day Nadine,
     We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a resolution of this matter. 

We will revert to you shortly. 

Kind regards, 

Customer Care Team 

Best regards,

Tracker Connect
Tracker Connect's reply12 Nov 2018, 16:16
Official
Hi Nadine,

Kindly note that we tried to call you to no avail.

Please advise on a convenient time for us to make contact with you.

Regards 

Customer Care Team

Best regards,

Tracker Connect
Tracker Connect's reply15 Nov 2018, 16:05
Official
Hi Nadine,

We confirm that we have been in contact with you and assisted you accordingly. 

Please accept our most sincere apologies for the inconvenience caused.

Should you require further assistance, please do not hesitate to contact us.

Regards

Customer Care Team

Best regards,