LS
L S

1 reviews | Active since Mar 2016

25 Mar 2016, 08:36

Struggling to cancel contract

I tried contacting tracker through their online fillup form, still no response. I cancelled my contract on 23rd November 2015 at Tracker offices in Bloemfontein, tracker continued to debit my account to date which I reversed payments. When applying for bond I realised that my credit score dropped and i am 60days in arrears. They called me 23 March 2016 and told me i owe them R735 which i told them i dont have a contract, which they told me the contract was never cancelled and said someone else will contact me to cancel the contract.<br> <br> My contract is way past 3yrs (which now runs on a month to month basis) and dont owe them, pls remove the listing on my credit profile. I am prepared to fight this in court or even call speakout or ombuds if this is not resolved within 7 days.<br>

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Replies (1)
Tracker Connect
Tracker Connect's reply26 Mar 2016, 08:06
Official
Hello lindioem,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Innocentia Maluleke
Tracker Connect

Best regards,