1 reviews | Active since May 2016

23 Jan 2024, 14:49

STOP DEBITING ME TRACKER - I HAVE NO CONTRACT WITH YOU

Despite written requests to totally cancel my dysfunctional Tracker contract last year, Tracker continues to debit my account this year. I've called the cancellation number *** multiple times, and all I get is disrespectful engagement. I DEMAND TRACKER STOP DEBITING ME WHEN IT IS NOT PROVIDING TRACKING SERVICES TO ME IN ANY SHAPE OR FORM.

0
Replies (3)
Tracker Connect
Tracker Connect's reply23 Jan 2024, 15:31
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect



's update25 Jan 2024, 12:28
Reviewer Update
TRACKER - PAY BACK MY MONEY. I received a call from a Tracker representative on the 23rd, to say she was compelled to acknowledge Tracker's awareness of my complaint. When I asked her what she was going to do to resolve it, she said "Nothing". I'm only compelled to acknowledge we've seen it. TRACKER - PAY BACK MY MONEY. If TRACKER FAILS TO PAY BACK MY MONEY, I WILL HAND THIS TO THE OMBUDSMAN NEXT WEEK.
Tracker Connect
Tracker Connect's reply29 Jan 2024, 10:50
Official
Good day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect