1 reviews | Active since Aug 2016

06 Aug 2016, 08:37

****** truck

<p>My company's truck was ****** with a tracker fitted. We traced the truck afterwards crossing the border into Lesotho. We lodged a complaint becauce we were not informed by sms or phonecall that the truck entered a high risk zone. We also asked the question why abnormal activity surrounding the truck when it was stil on our premises before it was ******, were not reported. The truck has not been recovered yet. Tracker has not responded to our complaint. This is just another example of poor service delivery that led to great loss.</p>

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Replies (2)
Tracker Connect
Tracker Connect's reply06 Aug 2016, 08:38
Official

Hi Stephanie,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Ghitte Brandt
Tracker Connect

Tracker Connect
Tracker Connect's reply19 Sept 2016, 13:38
Official

Hi Stephanie,

We confirm that feedback has been given to J**** Earle.

Please don't hesitate to contact us for further assistance.

Kind regards,

Ghitte Brandt