ZS
Zipho S

1 reviews | Active since Jun 2019

04 Aug 2023, 12:59

Still waiting - Pathetic auto replies on HelloPeter, Request for Docs and never resolving the Complaint.

After my 1st complaint here “Pathetic device draining car battery 7X, unresponsive Managers when you claim for a Refund” still no refund and I wonder what “resolving a complaint timeously” means at Tracker. Have the decency to respond individuals and deal with their issues instead of using auto replies- Do not waste your money on this stupid company. Still waiting WI***0 & WI***1, different reference each time - no resolution &&&&&& I will add these complaints each and every week

0
Replies (2)
Tracker Connect
Tracker Connect's reply04 Aug 2023, 13:30
Official
Good day Zipho,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly

Tracker Connect
Tracker Connect
Tracker Connect's reply04 Aug 2023, 13:32
Official
Good day Zipho,

We do acknowledge that you still awaiting feedback, please note that we have sent you an email.

Kind Regards,