Still being charged, Account CANCELLED!!!!!!

I recently sold my vehicle as I moved to Canada and confirmed via telephone and email(which will be below) to cancel my services. I was charged at the end of July and when I phoned yesterday(international call cost!!) I was informed there is no record of my cancellation and it is still active. I sent the details to the new Lady as well but I have not heard anything back yet. I arranged with my bank to put a stop order on there but I want my service cancelled ASAP!!!! <br> Here is the email trail\:<br> <br> Hi