nN
nettosmith N

1 reviews | Active since Jul 2016

02 Sept 2018, 10:59

*****ING MONEY FROM CLIENTS AND CANT DELIVER ON PROMISES MADE

IT IS VERY UPSETTING KNOWING THAT, YOU ARE PAYING FOR A SERVICE THAT IS NOT BEEN RENDERED TO YOU BECAUSE THE COMPANY THAT SUPPOSED TO GIVE THE SERVICE, THAT YOU ARE PAYING FOR, IS MORE WORRIED ABOUT PROFITS AND LINING THEIR POCKETS WITHOUT DELEVRING THE SERVICE. THEY OFFER YOU R199 SPECIAL WHEN YOU SIGN UP 2 CARS WITH THEM, JUST TO ESCALATE IT A MONTH LATER, AND WHE YOU QUIERY IT THEY GIVE ATTITUDE AND STINKING ATTITUDE FOR THAT MATTER. THEIR APP LAST UPDATED ON THE 25TH OF AUGUST 2018 AND TO MY DISGUST THEY TOLD ME THAT THERE IS NOTHING THEY CAN DO UNTIL MONDAY. SO WHAT MUST I DO IN THE MEANTIME SIT AT HOME, BECAUSE THE APP I RELY ON TO TRACK MY CAR WHEN I AM AT A SHOPPING CENTRE, IS NOT WORKING. THIS HAPPENED LAST WEEK WHERE THEY SAID I MUST DELETE THE APP AND REINSTALL, ON MY DATA WHILE THEY TAKE MY MONEY. SO EVERY 4 DAYS I MUST DELETE AND REINSTALL THEIR USELESS APP. YESTEREDAY I WAS CALLED MY NUMEROUS PEOPLE WHO STILL COULD NOT SOLVE THE ISSUE, AND ALL THEY COULD SAY IS, I MUST WAIT UNTIL MONDAY. YESTREDAY I WAS IN SOWETO, MEANING I COULD NOT HANG OUT WITH MY FRIENDS, BECAUSE I CONSTANTLY HAD TO GO OUT TO CHECK ON MY CAR BECAUSE THE USLESS APP IS NOT WORKING. THE LAST LADY I SPOKE TO SAID THAT THEY CAN TRACK MY CAR, I THOUGHT THAT WAS I WAS PAYING FOR. FINE TRACK MY CAR, BUT WILL YOU KNOW WHEN CAR IS ******, UNLESS IF I NOTIFY YOU, WHAT A STUPID SOLUTION. TRACKER IS ONLY GOOD AS LONG AS I HAVE CONTROL, IF I DON’T HAVE CONTROL, THAN TRACKER IS USELESS, SO I RELY ON THEIR USELESS APP THAT NEVER WORKS. I H@TE THIS COMPANY AND ALL THEY DO IS, IS TO MAKE EXCUSES ON HOW NOT SERVICE YOU. MY WIFE WENT TO SOWETO TODAY AND THE APP IS WORKING HOW DO WE TRACK HER CAR BECAUSE SHE IS WILL INSIDE THE HAIR SALON. TRACKER HAS PLACED MY FAMILIES LIFE IS DANGER AND THEY HAVE LEFT OUR CARS VERY VALNURABLE TO *****S, BEAR IN MIND I AM PAYING THEM. THE OTHER DAY THEIR UNIT IN MY CAR FELT OUT WHILE DRIVING. SINCE THE INSTALLTION OF THESE UNITS IN JULY THEY HAVE BEEN REPAIRED, REPLACED, ALREADY. I HAVE JUST (02/09/18 10:39)RECEIVED AN SMS THAT MY WIFES CAR HAS ENTERED A HIGH RISK AREA, BUT THE APP IS NOT WORKING. THE EXPERIENCE WITH TRACKER HAS BEEN A NIGHTMARE THUS FAR, I H@TE COMPANIES THAT TAKES ADVANTAGE OF CONSUMERS, BECAUSE THEY BELIEVE THEY ARE UNTOUCHABLE. I WILL INFORM MY BANK AND INSURANCE ABOUT THE **** SERVICE AND HOW THEY PLACING MY VEHICLES AT RISK, FROM THERE I WILL GO TO DAILY SUN, FACEBOOK, TWITTER AND CARTE BLANCH TO INVESTIGATE, HOW MANY PEOPLE HAS GOTTEN THE CARS ****** WHILE BEEN CLIENTS OF TRACKER.

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Replies (2)
Tracker Connect
Tracker Connect's reply03 Sept 2018, 07:47
Official

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply03 Sept 2018, 08:40
Official

Good Day Mr. N Smith,

Please note that feedback will be provided as per your post on Saturday the 1st of September.

Tracker Connect Customer Care