1 reviews | Active since Mar 2009
Stay the hell away from this company!!! They do not provide any assistance
<p>This is possibly the worst service I have ever received from a company... We have tracker in our company vehicle, our company vehicle brke down in the middle of nowhere immediately we alerted Tracker road side assistance</p> <p> </p> <p>TRacker then informs us that we are not a subscriber. I inform the gentleman - FAizal - that I am looking at the vehicle on mytracker site. He then transfers me to tracker to get the unit model so he can confirm that we are registered with Tracker - the idiot on the other end of the line then informs me that we are not subscribed with Tracker and our account has been canceled.</p> <p> </p> <p>I inform him that I am looking at the vehicle on mytracker how the hell is my account then cancelled. His response was its a glitch in the system. </p> <p> </p> <p>After a while I am put through to a lady that informs me that our account is active, and she doesn't know why the idiot will say our account is canceled. </p> <p> </p> <p>In the meantime we had to get help from another company. I am going to cancel all 30 of our company vehicles with this company!!! they are pathetic - when you are in an emergency they go out of their way not to help you!!!</p> <p> </p> <p>Be warned if you need help they will not help you!!! But when they want money they will stay in contact with you constantly!!!</p>
Good day Johan ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Malulek
Good day Johan ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Malulek
Good day Mr. Botha,
We confirm having contacted you and assisted you accordingly.
We also confirm the query on your account has been resolved.
Kind regards,
Najma Sallie
Tracker Customer Care
Good day Mr. Botha,
We confirm having contacted you and assisted you accordingly.
We also confirm the query on your account has been resolved.
Kind regards,
Najma Sallie
Tracker Customer Care
