LF
Liezel F
1 reviews | Active since Mar 2016
21 Jun 2022, 08:45
Stay away from TRACKER - teriible service
I cancelled tracker two months ago, received an email to confirm. Apparently they have still not cancelled subscription and when I call the call center the lady would not give her name and kept me on the line for who knows how long and then just claim she suddenly can't hear me and put the phone down. Staff is very rude when you cancel as well. I now receive monthly emails which they never even bothered to send when I was a paying customer.
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
21 Jun 2022, 09:23Good Day Liezel,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply21 Jun 2022, 09:23
Official
Good Day Liezel,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
LF
Liezel F's updateReviewer Update
21 Jun 2022, 10:00your opt out option doesn't exist either ?
*** | 8:58 AM (1 hour ago) | |
to me
Delivery has failed to these recipients or groups:
***The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your email admin.
*** | 8:58 AM (1 hour ago) | |
to me
Delivery has failed to these recipients or groups:
***The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your email admin.
LF
Liezel F's update21 Jun 2022, 10:00
Reviewer Update
your opt out option doesn't exist either ?
*** | 8:58 AM (1 hour ago) | |
to me
Delivery has failed to these recipients or groups:
***The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your email admin.
*** | 8:58 AM (1 hour ago) | |
to me
Delivery has failed to these recipients or groups:
***The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your email admin.
Tracker Connect's replyOfficial
21 Jun 2022, 11:56Good day Liezel F,
Please be advised that Tracker attempted to contact you back regarding your complaint, to no avail.
We will email you in response to the complaint.
Kind regards,
Tracker Connect
Please be advised that Tracker attempted to contact you back regarding your complaint, to no avail.
We will email you in response to the complaint.
Kind regards,
Tracker Connect
Tracker Connect's reply21 Jun 2022, 11:56
Official
Good day Liezel F,
Please be advised that Tracker attempted to contact you back regarding your complaint, to no avail.
We will email you in response to the complaint.
Kind regards,
Tracker Connect
Please be advised that Tracker attempted to contact you back regarding your complaint, to no avail.
We will email you in response to the complaint.
Kind regards,
Tracker Connect
LF
Liezel F's updateReviewer Update
21 Jun 2022, 13:47you phoned once while I was in the dentist chair, not really possible to answer the phone then
LF
Liezel F's update21 Jun 2022, 13:47
Reviewer Update
you phoned once while I was in the dentist chair, not really possible to answer the phone then