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reneilwe S

1 reviews | Active since Nov 2018

18 Jul 2025, 13:12

Stay Away from Tracker

I need a zero star rating for this torture 😫 I recently bought a Jeep and called tracker to come install the units on my car, so I also decided to add this to a Polo that I also had for 4 years. Immediately after the installer left I drove Jeep and It had some dash errors, I then called Immediately for assistance and didn't win, weeks later I called and a technician came checked and said there's no errors, I let it slide because I was tired of this back and forth, then I also started driving the polo it also has similar errors (start stop off and some EPC light) for polo I managed to take a pic. Mind you the polo never displayed those errors before and it always had other tracking unit. Now they are telling me they are charging me R595 for callout fee. And when I cancel they tell me they want R5000+ that time I never enjoyed their service even for a day 😒

0
Replies (2)
Tracker Connect
Tracker Connect's reply18 Jul 2025, 13:38
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect
Tracker Connect's reply22 Jul 2025, 08:02
Official
 Good day Reneilwe Seshoka, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect