MB
Mathew B

1 reviews | Active since Mar 2023

27 May 2025, 16:44

Stay away from Tracker

Please stay away from Tracker, I regret choosing them as a service provider. If I could give them 0 stars, I would do it without hesitation. Constant issues, regarding the tracking and location of my vehicle. When I know the vehicle is driving, it still shows as ignition off for hours before it decides to jump show vehicle location. Highly inaccurate position information, and delayed information (3 hours of no updates, but vehicle is moving). There were so many promises during the sign-up process, telling you things you want to hear, only for them to fail dismally later. I use a different tracking service on another vehicle (not making the same mistake again) and so much better by a country mile and live up to expectations. I cannot wait to leave Tracker, as I cannot trust them to locate my vehicle in the event that it gets ****** if they cannot even get vehicle movements correct now.

0
Replies (2)
Tracker Connect
Tracker Connect's reply27 May 2025, 16:52
Official
Good day Mathew Bakker, 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect
Tracker Connect's reply29 May 2025, 08:33
Official
Good day Mathew Bakker, 

Kindly note that Tracker has been trying to contract you to no avail. Feedback has been provided via email. 

We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect