Stay Away from Tracker

My wife purchased a brand new vehicle 6 months ago and was requested to install a tracking unit as per insurance requirement. The tracker installation was completed prior to collection of the vehicle. Yesterday she received a text confirming testing of the tracking unit on her vehicle was successful. Only problem is it was not her vehicle. The vehicle registration number provided does not belong to us. When contacting your sub standard contact center to query this, the agent then also provided her with the above vehicle VIN number and owner info.... really.... What happened to POPI??? protecting your clients personal info?? To compound this, according to Tracker our vehicle is not on their system yet they have been debiting us for the past 6 months. What will be the situation if the vehicle is ****** now? This is a serious issue and Tracker contact center staff is below par when you call for assistance.