EB
Edward B

1 reviews | Active since May 2013

15 Oct 2024, 21:37

Slow to correct their mistake

On the first of October 2024 I was overcharged. They have accepted that they are at fault. But I am still waiting for my refund. They are quick to take my money but very slow to correct their mistake

0
Replies (2)
Tracker Connect
Tracker Connect's reply16 Oct 2024, 08:00
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply16 Oct 2024, 09:44
Official
Good day Edward ,

We confirm having contacted you and explained the resolution process of your query.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect

Best regards,