<p>Hi there, <br />Why am I being billed over a grand for my account? Like I have said to the lady who was assisting me with one of my vehicles unit that I wont pay for any notification that was sent to my phone. Your unit was reporting incorrect locations. You sent more than 4 of your technicians to try and fix your unit, one of your technicians damaged my dashboard in the process. Like I have alluded I wont pay for those notifications as I was testing your Unit that was sending incorrect locations of my vehicles where about. Kindly please confirm that you are going to reverse those sms & email notification charges.</p>
Hi Chris,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
Best regards,
Hi Chris,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
Best regards,
Please accept our sincere apologies for the inconvenience this has caused.
We have tried contacting you to discuss with no success, we have however communicated a resolution electronically.
Thanking you for your patience.
Innocentia Maluleke
Tracker Connect
Best regards,
Please accept our sincere apologies for the inconvenience this has caused.
We have tried contacting you to discuss with no success, we have however communicated a resolution electronically.
Thanking you for your patience.
Innocentia Maluleke
Tracker Connect
Best regards,
Thank you for your prompt feedback and for resolving my query timelessly
Thank you for your prompt feedback and for resolving my query timelessly
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