JM
John M

1 reviews | Active since Mar 2009

10 Jun 2016, 18:02

Simple Ignorance

<p>I have cancelled my Tracker contract 2 months ago. When I had tracker, I enabled the feature to send SMS and email alerts when speeding. Last month, I revieved 48 SMS and Email alerts in a single day. I still recieve all spped alerts, even though, as mentioned, I have cancelled this contract. I have written a total of 8 emails requesting you to stop these alerts, yet your ignorance seems to ignore my emails. What do I need to do to get these alerts stopped?</p>

0
Replies (2)
Tracker Connect
Tracker Connect's reply11 Jun 2016, 04:44
Official

Hi John,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Shaakier Hartley
Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply11 Jun 2016, 05:01
Official

Hi John,

We hereby confirm that we have been in communication with you and assisted you.

Kind regards,

Tracker Connect

Best regards,