LL
Lana L

1 reviews | Active since Aug 2019

26 May 2020, 18:24

Shoddy service - stop hounding me for money on a car I don't own

Exactly when will Tracker close this account on a car that has been SOLD???? It is not in my possession. And has not been for several months. I am constantly being hounded by phone calls demanding money for a vehicle I dont own. Get off my back Tracker!!!!!

Please be advised the credit for the outstanding amount was processed the account is now closed hope all is in order.

Have a wonderful day

Please be safe.

credit o/s - cancellation done, client not willing to pay notice month

Query Resolved

No

Query Status

Open

Resolution

Account Code

***

Cell Tel

***

Registration/VIN Numbers

Applicable Start Date

2020-05-18

Applicable End Date

2020-05-18

Director's Query

No

Resolution Code

Version: 7.0

Created at 2020-05-18 02:18 PM by No presence informationNo presence informationDi-Anne Wingson

Last modified at 2020-05-18 02:18 PM by Workflow on behalf of No presence informationNo presence informationDi-Anne Wingson

Kind regards

Florizel Ebrahim Credit Controller

T: +***0

0
Replies (2)
Tracker Connect
Tracker Connect's reply27 May 2020, 07:48
Official
Good day Lana L,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a prompt resolution of this matter. 

We will revert to you shortly. 

Tracker Connect 

Tracker Connect
Tracker Connect's reply27 May 2020, 08:51
Official
Good Day Lana L

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.   

We would like to take this opportunity to thank you for doing business with our Company.
 
If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect