SHOCKINGLY BAD SERVICE

Shockingly bad service from Tracker. In 2017 I started using Tracker in my vehicle. In July 2023 I tried to contact Tracker via phone, and after a lot of attempts I managed to get hold of a lady at Tracker and and after answering a lot of security questions, I told her that I want to cancel the tracking device as I have sold my bakkie. I have not received any written reply back from Tracker that the contract has been stopped, but each and every month thereafter the debit order still get deducted, which I then reversed, and still no correspondence from Tracker at all. I went to my bank to have the debit order stopped, but Tracker kept on changing the debit order amount. I finally got hold of Tracker’s email adress and informed them in writing that I have cancelled contract. They however insist that I must pay the outstanding amount which they say I owe them, which I refuse to do so.