AS
Andre S
1 reviews | Active since Jul 2011
29 Aug 2023, 11:25
Shocking Service - Cannot Cancel
As a last resort, I have no choice but to post here. I have been trying to cancel my Tracker since 23 Aug 2023. The number supp**** by *** number, for cancellations was for ***. This goes directly to music – not even a “you have reached Tracker”.. just music. And there you park until you give up 20 minutes later. Tried this a few times on different days and times.
I then tried sending a website message.. I got back an email saying: “Kindly note that Tracker will no longer attempt to contact you with regards to your request, based on the following reason: Duplicate.”
Then tried *** and *** – same “Duplicate” message. But yet, no phone call back! Shocking!
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
29 Aug 2023, 11:46Good Day Andre,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply29 Aug 2023, 11:46
Official
Good Day Andre,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
06 Sept 2023, 10:07Good day Andre,
We confirm having made contact and assisted with cancellation as per the mail sent to yourself.
For more clarity, please respond to the mail.
Tracker Connect
We confirm having made contact and assisted with cancellation as per the mail sent to yourself.
For more clarity, please respond to the mail.
Tracker Connect
Best regards,
Tracker Connect's reply06 Sept 2023, 10:07
Official
Good day Andre,
We confirm having made contact and assisted with cancellation as per the mail sent to yourself.
For more clarity, please respond to the mail.
Tracker Connect
We confirm having made contact and assisted with cancellation as per the mail sent to yourself.
For more clarity, please respond to the mail.
Tracker Connect
Best regards,