Shocking service as per the norm in SA
Why is it that service comes at a premium in this country???
I sold my car on Friday 25 November 2022. Once the funds cleared, I contacted Tracker on Monday 28 November 2022 and asked to remove this vehicle from my policy.
Haven't heard anything back. So I called in today, 2 December 2022 to ask why I haven't had any confirmation of the vehicle being cancelled? The lady informed me that nothing has been logged?!?!?
She then transfers me to someone who will cancel the vehicle immediately. I gave up holding on after about 7 minutes. Sorry, but could you just cancel the vehicle? It's really not rocket science.
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Tracker Connect's replyOfficial
03 Dec 2022, 10:26Good Day Andrew ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply03 Dec 2022, 10:26
Official
Good Day Andrew ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect