Shocking Customer Service
<p>3 calls to Tracker to cancel my tracker service. </p> <p>19/1 Updated all details and confirmed new email address but never received confirmation letter</p> <p>26/1 Spoke to different operater. Confirmed all details again. Received confirmation letter but for the WRONG vehicle!</p> <p>26/1 Spoke to another operator - had to confirm details AGAIN. Finally got the correct confirmation letter!</p> <p> </p> <p>Shocking waste of time! It remains to be seen if they will continue charging me - so another call to a different operator might be nececarry!</p> <p> </p>
Good day Karen Van Zyl,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Innocentia Maluleke
Tracker Customer Care
Good day Karen Van Zyl,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Innocentia Maluleke
Tracker Customer Care
Good day Karen Van Zyl,
Please accept our sincere apologies for the inconvenience this has caused.
Thank you for bringing the matter to our attention , we confirm that it has been addressed accordingly.
Kind regards
Innocentia Maluleke
Tracker Customer Care
Good day Karen Van Zyl,
Please accept our sincere apologies for the inconvenience this has caused.
Thank you for bringing the matter to our attention , we confirm that it has been addressed accordingly.
Kind regards
Innocentia Maluleke
Tracker Customer Care